I cannot say enough good things about my car buying experience with University Audi in Lynnwood. I worked primarily with Kjell and Travis who were highly professional and courteous throughout. We were able to work out many of the details of my visit over the phone, and when I arrived, the car I came to see was pulled out, running, heated, and ready to drive, complete with a full tank of fuel. They were low pressure and very easy to work with, having a ‘customer first’ attitude, which made the whole experience a great one. I am beyond happy with my purchase, and will be sure to steer my friends and family to this quality dealership without hesitation. Sincerest thanks for a great car buying experience!
A Google User
Bought two cars here and will be going here for my next.
I had an amazing experience when I purchased my 2008 VW Jetta. Kjell was very helpful. I now recommend all my friends and family to University Audi Lynnwood.
Small, but very friendly and accommodating!Tony did everything possible solving software mystery :)
I received wonderful service from Kjell Warness - your sales representative. I have purchased more than one car from your Company as well as several from Kjell. He is an honest, hardworking, & knows his cars. I would & have recommended him to several family & friends - I always know they will be satisfied.
Phil was awesome. Went above and beyond to get me into a loan I was comfortable with. Even delivered my car to me after getting a small repair job. Didn't much care for the guilt trip I was given by his manager for not purchasing the extended warranty though. Phil did make car buying a pain free, enjoyable experience.
I found it most beneficial coming to this location rather than going to the location closer to me, Seattle's. The customer service was exceptional, and I appreciated the frequent callbacks that I received to follow up on financing. The financing company, BECU, was persuaded by the financing manager to give me a lower APR rate. Also, Audi brought the price down from eight thousand dollars to a measly five thousand, just like that!
Bought a BMW here from Greg. After visiting around 8 different lots, this one was by far the best to deal with. Nothing but good customer service, worked with me every step of the way with no annoying salesmanship. Had the car for about 6 months now and it's been perfect. Great place to get a car, would definitely come here again and recommend to anyone looking.